Portfolio
Work Experiences
Granicus (formerly GovDelivery)
I worked in a multi-hat role, as both a seasoned product designer and budding software developer, on GovDelivery's Learning Platform, a WordPress-based xAPI platform for delivering, tracking and reporting on learning experiences for citizens and Federal, state and local government employees.
| Feature Development |
Engineered new custom features, including detailed administrator reporting dashboards, 508-compliance for a variety of media types, and course progression UX/UI. |
| Product/UX Design |
Conducted ongoing user experience (UX) research and design tasks, including journey mapping, user flow diagramming, rapid ideation and prototyping, and end user testing. |
| Agile/Scrum |
Facilitated team-based Agile scrum ceremonies, including daily stand-ups, retrospective ceremonies, design-thinking sessions, and sprint product demos. |
| Automated Testing |
Researched and implemented an automated regression testing approach using Codeception and Behat. |
GovDelivery/GovLoop
As a proud member of the GovLoop Learning Team, I spent two years designing dozens of hands-on, microlearning experiences for clients across the civic tech world and Federal, state and local government. In addition to our client-facing services, we also designed and launched GovLoop Academy, a platform for thousands of government employees to gain new skills and advance their careers.
| Clients Served | |
| Courseware Development |
Designed and developed five 30-minute on-demand courses for GovLoop Academy covering topics ranging from Digital Services Contracting to Human-Centered Design in Government. |
| Internal Learning Initiatives |
Founded and led regular company-wide, internal learning groups, including the GovDelivery Learning Community of Practice, GovLoop Book Club, and DC Code Club. |
| Process Definition |
Implemented an agile-based, cross-disciplinary approach to design and media production process across several divisions within the company. |
| Project Management |
Interfaced directly with nearly a dozen clients across seven projects, including pitching design concepts, delivering regular project status updates, facilitating strategy brainstorming sessions, and final product delivery. |
Booz Allen Hamilton
For over two years, I proudly worked with government organizations to analyze their learning goals, resources, and available technology, and then to deliver effective, efficient digital learning solutions. In addition, I also got my first taste of product development on the Digital Leadership Challenge Simulation (DLCS), a mobile game for executive leadership training.
| Clients Served | |
| Courseware Development |
Wrote and piloted over 60 hours of online and instructor-led training programs for large federal government clients. |
| Section 508 Compliance |
Achieved DHS Section 508 compliance for one hour of Level III, highly interactive eLearning content. |
| Game Design |
Led a multidisciplinary design team responsible for reimagining a two-day tabletop leadership simulation as a native mobile multiplayer experience using the Unity game engine. |
| UX Design |
Established and executed a detailed UX-design strategy and product development plan, incorporating feedback from senior project leadership, UX designers, Unity developers, and project managers. |
| UI Design |
Wireframed user interface elements using Balsamiq and Photoshop, based on data gathered via focus groups, interviews, and daylong user playtest sessions. |
Nokia (formerly Navteq)
The Navteq division of Nokia was responsible for collection of geospatial data in nearly every country across the world. As a member of the engineering training team, I designed dozens of small, interactive digital training tools to disseminate information about new software and tools to the global data collection team.
| Interactive Courseware Design |
Designed and developed mixed method (ILT, VCT, and WBT) training programs for globally-dispersed engineers working with detailed software on complex mapping databases. |
| SME Collaboration |
Collaborated with subject matter experts (SME) and technical trainers to ensure that training materials and strategies follow strict data specification guidelines. |
| Agile/Scrum |
Researched, implemented, and optimized several custom Instructional Design Systems (Action Mapping, ADDIE) to align Nokia’s training strategy with its Agile development standards. |
| Data Migration |
Implemented a new learning management system (LMS), Cornerstone OnDemand, which involved transferring all existing coursework, records, and best practices from the previous LMS. |
Information in Place, Inc.
The IIPI team designs digital games with an objective other than pure entertainment in mind: deeply internalized learning. In my summer at IIPI, I helped to design game mechanics for Astronaut: Moon, Mars and Beyond, a massively multiplayer online game for promoting science, technology, engineering and mathematics.
Bankers Life & Casualty
The sales training team at Bankers is responsible for sales process and regulatory compliance education for its nationwide, 3000+ member sales team. While with the team, I was primarily responsible for collaborating with the learning management system vendor on the design of a new, central training portal. In addition, I wrote and edited nearly 20 hours of online sales courseware that complied with state and federal regulations.
Key Skills & Specialties
Digital Product Design
Media Production
Project Management
Software Engineering
Education
BS Informatics
MS Instructional Systems Technology
Get in Touch
Have a product you're looking to build? Let's talk. Shoot me a message at [email protected] or call me at 219.242.2687.
I can help with the following:
- UX/UI & Interactive Design
- Instructional Design & Development
- Front-End Web Development
- Product Strategy
- Service Design/Design Thinking