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GovLoop Learning Platform

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Digital Leadership Simulation

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The Human-Centered Government

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Anti-Human Trafficking Campaign

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Custom Portfolio Site

Work Experiences

Granicus (formerly GovDelivery)

Washington, DC
Software Engineer
Oct 2016 - Oct 2017

I worked in a multi-hat role, as both a seasoned product designer and budding software developer, on GovDelivery's Learning Platform, a WordPress-based xAPI platform for delivering, tracking and reporting on learning experiences for citizens and Federal, state and local government employees.

Feature Development

Engineered new custom features, including detailed administrator reporting dashboards, 508-compliance for a variety of media types, and course progression UX/UI.

Product/UX Design

Conducted ongoing user experience (UX) research and design tasks, including journey mapping, user flow diagramming, rapid ideation and prototyping, and end user testing.


Facilitated team-based Agile scrum ceremonies, including daily stand-ups, retrospective ceremonies, design-thinking sessions, and sprint product demos.

Automated Testing

Researched and implemented an automated regression testing approach using Codeception and Behat.


Washington, DC
Learning Experience
Designer & Strategist
Nov 2014 - Nov 2016

As a proud member of the GovLoop Learning Team, I spent two years designing dozens of hands-on, microlearning experiences for clients across the civic tech world and Federal, state and local government. In addition to our client-facing services, we also designed and launched GovLoop Academy, a platform for thousands of government employees to gain new skills and advance their careers.

Clients Served
Courseware Development

Designed and developed five 30-minute on-demand courses for GovLoop Academy covering topics ranging from Digital Services Contracting to Human-Centered Design in Government.

Internal Learning Initiatives

Founded and led regular company-wide, internal learning groups, including the GovDelivery Learning Community of Practice, GovLoop Book Club, and DC Code Club.

Process Definition

Implemented an agile-based, cross-disciplinary approach to design and media production process across several divisions within the company.

Project Management

Interfaced directly with nearly a dozen clients across seven projects, including pitching design concepts, delivering regular project status updates, facilitating strategy brainstorming sessions, and final product delivery.

Booz Allen Hamilton

Washington, DC
Instructional Systems
Sept 2012 - Oct 2014

For over two years, I proudly worked with government organizations to analyze their learning goals, resources, and available technology, and then to deliver effective, efficient digital learning solutions. In addition, I also got my first taste of product development on the Digital Leadership Challenge Simulation (DLCS), a mobile game for executive leadership training.

Clients Served
Courseware Development

Wrote and piloted over 60 hours of online and instructor-led training programs for large federal government clients.

Section 508 Compliance

Achieved DHS Section 508 compliance for one hour of Level III, highly interactive eLearning content.

Game Design

Led a multidisciplinary design team responsible for reimagining a two-day tabletop leadership simulation as a native mobile multiplayer experience using the Unity game engine.

UX Design

Established and executed a detailed UX-design strategy and product development plan, incorporating feedback from senior project leadership, UX designers, Unity developers, and project managers.

UI Design

Wireframed user interface elements using Balsamiq and Photoshop, based on data gathered via focus groups, interviews, and daylong user playtest sessions.

Nokia (formerly Navteq)

Chicago, IL
Instructional Designer
Jul 2010 - Aug 2012

The Navteq division of Nokia was responsible for collection of geospatial data in nearly every country across the world. As a member of the engineering training team, I designed dozens of small, interactive digital training tools to disseminate information about new software and tools to the global data collection team.

Interactive Courseware Design

Designed and developed mixed method (ILT, VCT, and WBT) training programs for globally-dispersed engineers working with detailed software on complex mapping databases.

SME Collaboration

Collaborated with subject matter experts (SME) and technical trainers to ensure that training materials and strategies follow strict data specification guidelines.


Researched, implemented, and optimized several custom Instructional Design Systems (Action Mapping, ADDIE) to align Nokia’s training strategy with its Agile development standards.

Data Migration

Implemented a new learning management system (LMS), Cornerstone OnDemand, which involved transferring all existing coursework, records, and best practices from the previous LMS.

Information in Place, Inc.

Bloomington, IN
Serious Game Designer
May 2008 - Sept 2008

The IIPI team designs digital games with an objective other than pure entertainment in mind: deeply internalized learning. In my summer at IIPI, I helped to design game mechanics for Astronaut: Moon, Mars and Beyond, a massively multiplayer online game for promoting science, technology, engineering and mathematics.

Bankers Life & Casualty

Chicago, IL
E-Learning Consultant
May 2007 - May 2008

The sales training team at Bankers is responsible for sales process and regulatory compliance education for its nationwide, 3000+ member sales team. While with the team, I was primarily responsible for collaborating with the learning management system vendor on the design of a new, central training portal. In addition, I wrote and edited nearly 20 hours of online sales courseware that complied with state and federal regulations.

Key Skills & Specialties


Digital Product Design

UX/UI & Instructional Design
Over ten years of practical application of UX principles and adult learning theory to the creation of effective, engaging digital experiences.

Media Production

Interactive Web, Video & Print
Experience managing cross-discipilinary creative teams through the production of over 60 hours of interactive web content and microlearning videos.

Project Management

Client, Budget & Resource Management
Firsthand experience owning deliverables, communicating stakeholder expectations, and coordinating resources across more than twenty client-facing projects.

Software Engineering

Test-Driven Web Development
Engineered both client-side and server-side features for a WordPress-based Learning Management System (LMS).


BS Informatics

Indiana University
2005 - 2008
Studies focused on Human-Centered Design, UX/UI Design, basic coding and usability.

MS Instructional Systems Technology

Indiana University
2008 - 2010
Studies included advanced human computer interaction, adult learning theory, media production, and serious game design.

Get in Touch

Have a product you're looking to build? Let's talk. Shoot me a message at [email protected] or call me at 219.242.2687.

I can help with the following:

  • UX/UI & Interactive Design
  • Instructional Design & Development
  • Front-End Web Development
  • Product Strategy
  • Service Design/Design Thinking